Do you ever have a day where you have to put a different hat on? Take on the role of someone else? That’s basically Operations. We’re that person in the business who jumps from project to project, department to department, to keep everything running smoothly.
No two Ops jobs are the same. For an SME like mine though, you’ll generally find the Ops Manager behind a LOT of the business workings. Personally, I look after traditional Operations (facilities, supplier management, process etc.) alongside HR and Marketing. I dip a toe into Finance too as a trouble shooter and provide cover for my Finance Manager when she’s not around.
Today is a really good example of how I’ve got to turn my hand to pretty much anything on any given day.
I commute in from Liverpool and prefer to get a